Privacy Policy

Your Privacy Matters

At Pawtra, we take your privacy seriously. This policy explains how we collect, use, and protect your information.

Information We Collect

• Name and email address
• Shipping address
• Payment information (processed securely via Shopify)
• Pet photos you send us for portrait creation

How We Use Your Information

• To process and fulfill your order
• To create your custom pet portrait
• To send order updates and tracking information
• To respond to customer service inquiries

Your Pet Photos

Photos you send us are used exclusively to create your custom portrait. We never share, sell, or use your photos for any other purpose without your explicit permission.

Data Security

All payment information is processed securely through Shopify's encrypted payment system. We never store your credit card details.

Contact Us

If you have any questions about your privacy, contact us at lumenofficial3@gmail.com